SEI - Systems Integration

We can manage, configure, and sustain advanced network server systems to a minimum of 98 percent operational readiness rate.

This includes:

• Domain controllers

• File servers

• Mail servers

• Print servers

• Various other specialized servers in support of your organization

• Ensure that required network administration is performed to include monitoring event logs, performance logs, maintenance of network login accounts, mail accounts, information resource shares, and user permissions.

• We stay informed of industry trends in server management and can implement value added server upgrades and applications.

• Make optimal use of existing server resources to most efficiently perform all required server functions.

• Oversee all server migration efforts to ensure seamless transitions.

• Build fault tolerance into every server application to include a hardware disaster recovery plan for each server.

• Oversee the network anti-virus effort for all servers ensuring that the latest files are installed.

• Work with MIS and other departments to ensure current and future plans with respect to network server systems are inter-operable, accurate, valid, and meet the client's mission requirements.

• Establish and maintain standard operating procedures and checklists for these functions

• Provides trouble call coordination and technician support.

• On a rotating basis, provides off duty technician support.

• Status reports and project updates

• Provide training and assistance to client's personnel for the overall performance and maintenance of their assigned servers

• Develop and distribute assignments to Network Staff

• Install and test server software upgrades

• Provide trouble call coordination and technical support

• Develop and implement disaster recovery procedures for all Network Servers

• Coordinate all configuration changes and provide status

• Provide Network Status Report that will include information on the Network’s system availability and health, security incidents/virus attacks, LAN/WAN bandwidth utilization (internal and external), configuration management changes, file space utilization, software and/or hardware errors and corrective action taken or recommended, and project updates

  Software Application Expertise:

• Compaq Insight Manager

• Exchange Server 5.5 and 2000

• NT Server

• SQL 2000

• Systems Management Server

• Tivoli

• Windows 2000 Advanced Server

  Software Application Responsibilities

• Keep up with the latest version releases of the software and any bug fixes or patches as appropriate.

• Coordinating with the Operations Software Manager to ensure that there are enough valid licenses for the number of systems loaded

• Submits purchase requests through appropriate personnel for procurement

• Ensures that all data for software support is maintained in the Software Database
     - This includes POC’s for technical support and vendor information for ensuring that automatic updates (if purchased) are sent as required